In this WERC Webinar, The Midwest WERCouncil and Alpine Solutions’ Brenda Stoltz and David Fredericks, experts in operations management conducted a webinar on How to Establish and Sustain SOPs in Your DC. You can watch now on demand.
Brenda and David dive into:
- Why standardization and consistent execution of procedures are important
- How to assess and document your current state
- Identifying and validating improvements
- Implementing new standards
- Managing ongoing oversight, compliance and continuous improvement
Modern Materials Handling article by Bob Trebilcock is good round up of the supply chain industry’s response to Covid-19 amid a lack of concrete guidelines.
As the economy begins to recover, distribution center operators will be challenged with not just operating efficiently, but safely. Emerging technologies may aid in the effort.
“Our industry has always looked for solutions to operate in an efficient and cost-effective way; now, it will also struggle with new issues related to preventing the spread of a virus—either Covid-19, or whatever is around the bend. They will largely be on their own: As of this writing, the CDC guidelines for re-opening businesses were polite suggestions, not prescriptions. What’s more, while we know lawsuits will be filed by employees who test positive for the virus after we all return to work, we don’t yet know whether those claims will be governed by OSHA and worker compensation or the courts. The message is essentially:
Get back to work, and good luck.
If there is light at the end of the tunnel, it’s that some potential solutions are coming to market from materials handling technology providers. Make no mistake: This is an emerging area, and there’s no guarantee any of these solutions will create the bullet-proof, safe operating environment we will all strive for. Nor is this a comprehensive list: New emails are showing up in our inbox daily. But, the following companies are developing solutions for plants and DCs around screening, workplace social distancing and finally, contact tracing should an associate test positive. They, or their competitors, may be worth investigating as you look to create your own safe working environment.”
A first step to a safer workplace is to create basic processes around cleaning, disinfecting, scheduling and, perhaps most importantly, what to do if an associate tests positive. Michael Wohlwend, managing principal with Alpine Supply Chain Solutions, relates the story of a client who had to shut down a warehouse for two weeks following a positive Covid case. “While they were cleaning and sanitizing the facility, every team leader was on the phone with suggestions for new procedures that would give the team the confidence to come back to work,” Wohlwend recalls. “It was a real wake up call.”
Just as important as the new procedures, which might vary from one facility to the next, is the ability to enforce them and demonstrate that they were followed if needed. To that end, Alpine worked with Procurant, a California-based technology company, to develop a phone app for auditing workplace procedures. It is created on a Cloud-based food safety tool that Procurant developed for tracking and tracing in the agricultural supply chain.
“You can set up as many checklists as you need, and then create a time stamp when tasks are completed,” Wohlwend says. “At the end of the day, you can create reports of what was done, who did it, when they did it and any corrective actions that were taken.” Training videos can be accessed using the tool for easy access, and alerts can be e-mailed or texted to individuals who need to be contacted. “If a person tests positive, you now have a checklist of what you need to do, and you can produce an audit trail of what was done,” Wohlwend says.
About Bob Trebilcock, editorial director, has covered materials handling, technology, logistics and supply chain topics for nearly 30 years. In addition to Supply Chain Management Review, he is also Executive Editor of Modern Materials Handling.