If there’s one thing we know for certain it’s that when we make a considerable investment in technology, we want to see that investment pay off. We want to know that our time, effort, money, and resources were not wasted. So, when HJI Supply Chain Solutions implemented the Körber WMS, they expected to maximize space, improve efficiencies and increase productivity across their entire business. Unfortunately, without a dedicated resource to grow and support application use, the Körber implementation stalled and failed to yield the desired results. In fact, HJI had an underutilized WMS and was considering starting all over again with an entirely new WMS system.

Before completely scrapping what had already been done, HJI reached out to Alpine for insight. As Körber WMS experts, Alpine had the skills to determine a solution for HJI to get back on track. Alpine re-engaged with Körber and led the execution of client-side responsibilities, giving HJI the time to focus on running their operations without interruption. Alpine took on:

• Developing a full acceptance test plan to assist with the execution and documentation of the user acceptance testing process.
• Documenting work instructions and standard operating procedures.
• Serving as the communication conduit between Körber WMS, ERP providers, and the HJI team.

And much more! In the end, The implementation was a success and, in the process, HJI was able to broaden and deepen its solution knowledge base. HJI has since successfully rolled the Körber solution out to a larger facility in Louisville and two additional facilities in Memphis. They are securely under Körber’s support wing and are now working to fully link all clients and all warehouses on the application.

This August, Alpine Supply Chain Solutions was named to this year’s SupplyChainBrain list of 100 Great Supply Chain Partners. As part of their coverage, SupplyChainBrain documented the entire project between HJI and Alpine, you can view that article here.

And, If you’re struggling with a WMS implementation, don’t give up! Engage with experts who can provide a second opinion to ensure you’re not missing out on opportunities to make use of the investment you’ve made. If you’d like help with your project, don’t hesitate to give us a ring.