SUCCESS STORIES
A private equity-backed, high-growth specialty automotive products company provides replacement keyless entry remotes, key replacements, and related equipment to customers across North America. Operating through multiple sales channels and customer-facing brands, the company supports an extensive product catalog covering more than 95% of vehicles currently on the road. To meet customer demand and sustain rapid growth, the organization relies on multiple distribution centers to support receiving, putaway, kitting, QA, refurbishment, returns processing, and outbound fulfillment. As SKU complexity and order volume increased, leadership identified the need to strengthen system accuracy and operational control to protect service performance. To address these
As the business scaled, maintaining accurate inventory alignment between the Infios Edge WMS and NetSuite ERP became increasingly difficult, leading to discrepancies that reduced trust in inventory data and increased exception handling. These system gaps created friction across critical workflows such as receiving, kitting, refurbishment, and shipping confirmation. With private equity ownership and aggressive growth expectations, leadership needed rapid stabilization and a clear, prioritized roadmap to resolve integration and data integrity issues without disrupting production or customer service.
Alpine conducted a detailed evaluation of the integration design between Infios Edge and NetSuite, reviewing order transactions, inventory adjustments, receipts, ship confirmations, and master data synchronization. Rather than addressing isolated technical issues, the team tied recommendations directly to measurable operational outcomes and developed a structured stabilization roadmap that prioritized high-impact fixes while protecting business continuity and avoiding unnecessary scope expansion.
Within weeks, the engagement delivered meaningful stabilization and measurable improvements. A critical serial number capture enhancement strengthened traceability and transaction flow, while customized reporting improved inventory reconciliation performance and reduced mismatch conditions. Replenishment configuration corrections minimized manual workarounds and operational interruptions, and a refreshed test environment lowered risk for future system changes. Collectively, these improvements reduced operational friction, restored confidence in inventory accuracy, and established a scalable foundation to support continued growth.
