SUCCESS STORIES
Raymour & Flanigan is one of the largest furniture and mattress retailers in the Northeast, known for offering a wide selection of stylish, high-quality home furnishings and exceptional customer service. With hundreds of showrooms and a strong online presence, the company serves millions of customers across the region, delivering everything from living room and bedroom sets to home décor and mattresses. Committed to fast delivery and a seamless customer experience, Raymour & Flanigan operates a robust distribution network to support its retail and e-commerce operations. To further enhance the efficiency and performance of their warehouse facilities, the company reached out
Raymour & Flanigan set out to modernize their warehouses but faced hurdles including internal personnel transitions, limited experience with their new Körber One WMS, and the complexity of coordinating deployments across 22 sites. These challenges risked gaps in knowledge and consistency during implementation. They needed expert guidance to ensure a smooth, scalable rollout.
Alpine led the effort with a phased implementation strategy covering site preparation, documentation, rigorous testing, and go-live support. They provided project management integration, change management planning, and developed training materials to build internal capabilities. A strong focus on knowledge transfer empowered Raymour & Flanigan’s team to manage future rollouts independently.
The collaboration resulted in a successful WMS deployment across all 22 sites between February 2024 and April 2025. Raymour & Flanigan gained the skills and tools needed to sustain and expand their system without external support. Efficiency improved across their distribution network, positioning the company for ongoing operational excellence.
