SUCCESS STORIES
Umoja Health faced recurring WMS performance issues that created operational friction and required frequent manual intervention. Problems with allocation, replenishment, and system integration increased complexity and slowed fulfillment, especially during high-volume periods. These inefficiencies led to rising labor demands and overtime in order processing. The organization needed a clear root cause analysis and structured plan to stabilize system performance and support growth.
Alpine conducted a detailed root cause analysis to identify the primary drivers of WMS performance issues. The team focused on optimizing allocation and replenishment logic while addressing integration inefficiencies tied to system processing and database performance. By introducing streamlined processing workflows and periodic database statistic recalculations, Alpine significantly improved system stability. Less critical issues, like zone complexity, were deprioritized and addressed as part of longer-term process improvements.
Umoja Health achieved significant improvements in system performance, particularly in integration stability and order processing efficiency. Manual interventions were greatly reduced, allowing operations to run more smoothly with fewer exceptions. The team successfully handled peak volume periods at full performance, supported by an increase in “clean days” with no workarounds required. With core issues resolved, Umoja is now advancing to further optimization efforts to drive long-term efficiency gains.
